At FLORIDA HOSPITAL Fish Memorial, we are committed to providing you and your family with outstanding service. Whether you're visiting us as a patient or a visitor, we want you to be completely satisified.

Our Services

Getting to FHFM
• Directions
• Campus Map

Family & Visitor
Information

Accommodations
Area Restaurants
ATMs
Chapel
Family Lounge/Waiting Rooms
Flowers
Gift Shop
Greet a Patient
Hospital Cafeteria
Information Desk
Internet
Smoking Policy
Visiting Hours & Guidelines

Billing & Financial
Information

Patient Financial Services
Billing
Insurance
Hospital Payment Policy
Financial Assistance
Medicare & Medicaid

Help & Support
• Advance Care Planning
• Cardiac Programs
• Support Groups

Ways to Give
• Blood Drives
• Organ Donation
• Auxiliary
• Foundation

Emergency Department
• General Information
• Billing & Insurance

FAQ

Direct Admit
Being Admitted to the Hospital?
Before You Get to Your Room
When You Get to Your Room

During Your Stay
• Visiting Hours/Policies
• Patient Services
Chapel
Dept. of Patient Services
Diet/Meals
Frequently Called Numbers
Housekeeping
Internet
Interpreter Services
Mail
Newspaper
Notary Services
Nurse Call System
Pastoral Care
Pharmacy
Release of Information
Smoking Policy
Telephone
Television Listings
Valuables
Volunteers
• Team of Caregivers
• Safety & Security
Identification
Medications from Home
Patient Safety Officer & Risk Manager
Preventing Infections

Patient Policies
Advance Directives
Patient Safety
Rights & Responsibilities

Going Home/Discharge
Going Home
Case Management/Social Workers
Home Health Care
Patient Satisfaction
When you Arrive Home